Terms and CONDITIONS

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 Last Updated: [18/08/023]

We are delighted that you have selected the vision tuition to support you and your child's studies. Your tutor at vision tuition is providing you/your child the best tuition service possible. We view the Tutor-Tutee relationship as an integrated partnership to assist your ongoing academic development and help you reach your potential, essential for your future.
 

The vision tuition tutor’s commitment to you
 

1. vision tuition will provide you with a carefully selected Tutor based on qualification and experience in order to respond to your/your child's specific learning needs.

2. Your Tutor will do all the preparation and design the structure of the lessons in such a way as to optimise learning throughout the session. Your tutor will use their best efforts, resources and expertise when tutoring you/your child.

3. Vision tuition will keep all information regarding you/your child confidential and will only use this information with your permission.

4. In the case of private 1:1 tuItion your/your child's Tutor will agree with you the time, location, frequency, and duration of the tuition sessions. Tuition Classes will take place according to the schedule in the confirmation email.

5. Your/your child's Tutor will advise you on any additional resources that you may wish to invest in.

6. Your/your child's Tutor may provide you/your child with extra tasks to maximise progress.

7. Your/your child's Tutor will at no time be obliged to execute school-based homework or assignments on behalf of you/your child.

8. Vision tuition will regularly seek feedback from you and your child to ensure the continued success of the Tutor-Tutee relationship. This will provide you and your child with the opportunity to discuss any aspects of your/your child's learning.

 

Your and your Child's undertakings

 

1. You and your child undertake to assist the Tutor in identifying problem areas in which you/your child needs specific support and guidance.

2. You and your child understand that the assignments, exercises and homework set by your/your child's Tutor form an integral part of Tutoring and undertake to complete these tasks as set by your/your child's Tutor.

3. You undertake not to engage  vision tuition tutors directly but exclusively through vision tuition.

4. You undertake not to purchase tuition or related services from tutors introduced by vision tuition for a period of 18 months after the end of a tuition assignment or the termination of the contract.

 

Cancellation, lateness, rescheduling and bookings

1. Vision tuition cannot be held responsible for your Tutor's illness or other unexpected and unavoidable circumstances that result in the need to reschedule a Tutoring session at a mutually agreeable time.

2. This contract may be terminated by vision tuition or you/the parents/legal guardians, with one week's notice.

3. You/the parents/legal guardian, may cancel the private tuition session by giving your/your child's Tutor at least 24 hours' notice in which case no tuition fee will be incurred.

4. For group tuition classes, 4 weeks notice is required for cancellation. 

5. Unfortunately as a small business, if your son/daughter is unwell then vision tuition is unable to offer a refund for bookings made for group classes. 

6. Private sessions cancelled or not attended by you/your child without giving 24 hours prior notice to your/your child's Tutor will be charged at the full rate.

7. Your Tutor may cancel the tuition session by giving 24 hours prior notice to you/your child in which case no fees will be incurred. In the case where the session was pre-paid, your Tutor shall reschedule the session at a time agreeable to both parties, failing which you/your child shall be refunded the price of the session.

8. Any lost time in tuition sessions due to lateness of your Tutor will be compensated for at a mutually agreed time or the session will go over the original time if agreed by both parties.

9. Any lost time in tuition sessions due to you/your child's lateness will be compensated for at the discretion of your Tutor. If your Tutor is unable to find time the full fee is still applicable.

10. Group tuition classes are accepted as a block booking of 1 calendar month in advance and will be invoiced on the 1st of each month.

Payment and Refunds

1. Services provided by the vision tuition must be paid upon invoice within a maximum of 7 days. After 7 days a late payment fee of £10 per day will be added to the invoice.

2. The agreed fee for tuition is as outlined on the Tuition Confirmation Email. Details of fees can be found in the relevant section of the website.

3. Payments are only to be made using the link or bank transfer using details found in the confirmation email/invoice.

4. Vision tuition reserves the right to withdraw tuition services for late payments.

5. Payments are not accepted by cheque.

 

No Warranties

1. Vision tuition and its Tutors make no warranties with regards to you/your child's performance as a result of any tutoring provided.

 

Safeguarding

1. Where your child is a legal minor, you, the parent/guardian shall enter into this Tutoring contract on behalf of your child and shall accept and agree to all the terms and conditions contained herein on behalf of your child.

 

2. Tutors have full CBS check. However, you as parents/guardians of your child under the age of 18 are asked to remain in the building during the Tutorial in the case of in-person private 1:1 tuition or any online tuition.

3. So that vision tuition can fulfil its duties to you/your child  vision tuition needs to keep and use you and your child's personal data. You consent to  vision tuition holding and using that data and transferring it prospective Tutors, as necessary, with suitable safeguards to Clients and others with a legitimate reason to need it in connection with the Tutor's work for  vision tuition.

Changes to these terms

1. Vision tuition reserves the right to update these terms and conditions.

2. Any updates to the terms and conditions will be communicated via email.